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Customer Service Excellence

Customer Service is the key to business success .Connecting with your customers on an emotional level is the key to establishing a lasting relationship with your brand – organization. It is imperative to go beyond simply delivering your product / service and develop strong bonds with your customers, providing a unique customer experience by proactively anticipating your customers’ expectations and exceeding them, every time.

It costs five times as much to win a new customer than to keep a current one. Excellence in Customer Service is an attitude engrained in every department. Uncover the secrets and strategies of building a business based on improving and gaining outstanding levels of customer service and satisfaction.

Testimonials

Training materials are available everywhere, books cover every subject you can imagine in all aspects of life are a step away in the libraries. But what make the training or a trainer unique is how he delivers, the knowledge to effect and inspire trainees that’s what I believe Solomon People Solution delivers.

Mohammed Balkhsal,

Region Personnel Manager , Almarai, KSA (FMCG)

Solomon is good at what he does. Having been in one of his Management Development Programme. I can very well recommend him for what he does, to have it done the best possible way. Thank you Solomon; I enjoyed my time and gained considerable insight in the field of management at the programme.

Roshan Jeyanayagam,

IT Manager, SOCAT,Sultanate of Oman (Hospitality)

I have attended numerous training conducted by Solomon, he is very knowledgeable and gets across his content in a simple yet very effective. He is insistent and will push the limits of participants to ensure that the end objectives are achieved. Amiable personality, which makes him a good trainer to be with.

Wael Moukahal

Organization Development Manager, Dr. Sulaiman Al-Habib Medical Group

About Us

Our Vision

To Enable Individuals and Organizations to Actualize themselves through our Consulting, Training & Recruitment Solutions

Our Mission

To be a Preferred Professional Service Firm offering Human Capital Solutions to our clients.

Our Values

People, Results, Ethics, Quality and Time

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